To purchase a gift card, visit our website and navigate to the gift card section. There, you will find several predetermined amounts to choose from. We do not offer the option to select a custom amount for gift cards at this time. If you have any fur

To purchase a gift card, visit our website and navigate to the gift card section. There, you will find several predetermined amounts to choose from. We do not offer the option to select a custom amount for gift cards at this time.If you have any further questions or need assistance with your purchase, please contact our customer service team at&#xA0;<a href="mailto:help@4tharq.com" style="text-decoration:none;">help@4tharq.com</a>.

How can I purchase a gift card?

Currently, our gift cards are only available in euros. If you are outside of Ireland and would like to purchase a gift card, please contact our customer service team at help@4tharq.com for alternative options and further assistance.

Currently, our gift cards are only available in euros. If you are outside of Ireland and would like to purchase a gift card, please contact our customer service team at&#xA0;<a href="mailto:help@4tharq.com" style="text-decoration:none;">help@4tharq.com</a>&#xA0;for alternative options and further assistance.

Are gift cards available in currencies other than euros?

Still have questions? Contact us here, we're happy to help!

4TH ARQ

Queries relating to gift cards, including purchasing and using them

Gift Cards

Where is my order?

Can I edit my order after it has been placed?

I’ve received the incorrect item in my order

The item I want is out of stock, when is it coming back?

Why haven’t I received a confirmation email for my order yet?

Why can’t I hold items in my cart?

My order is missing an item

I forgot to apply my discount code at checkout

Orders

How long does delivery take?

Do you ship globally?

Can I update the delivery address of my order?

How much is delivery?

Why can’t I track my order yet?

My tracking says my order has been delivered but I haven’t received it yet

Delivery

What is your returns policy?

How do I return an item?

Do I have to pay to return an item?

How long will my refund take?

Can I exchange an item for something else?

How do I return a faulty item?

How do I return an item I purchased with a gift card?

How do I return an item if I'm based in the UK?

Returns & Refunds

How can I contact customer services?

How can I make a complaint?

How do I leave a product review?

How do I contact your press department?

General Queries

I’m not happy with the product I received

I ordered the incorrect product/size, can I exchange it for another?

Product Issues

How do I know what size I should order?

Product Sizing

What payment methods do you accept?

Can I pay for my order using Klarna?

What currency will I be charged in?

Payment Methods

Do you have any active discount codes?

Why is my discount code not working?

Who can avail of your student discount?

How can I get a student discount?

I’m having issues with my StudentBeans account

I can’t sign up for StudentBeans but I’m still a student, can I still avail of the discount?

My student discount code is not applying any discount/the correct discount

Discounts